How does the 14-day trial work?+
Sign in with Google, set up your workspace, and choose a plan in Settings → Billing. First-time customers can start a 14-day trial without a credit card. The trial applies to the selected plan. Existing billing customers may not be eligible for another trial.
Is AI included, or do I need my own API key?+
Each self-serve plan includes the monthly platform AI budget shown above, so you can begin without your own key. You can also connect a supported provider key. Usage through your own key is billed by that provider and does not consume SearchWare's platform AI budget.
What happens when the included AI budget is used?+
The usage meter in Billing shows platform AI spend for the current calendar month. Owners and admins receive a warning at 80%. At 100%, bulk and background AI work pauses until the next month; interactive AI actions continue. Your own provider key is not metered against the platform budget.
Can I change my plan or billing details?+
Owners and admins manage an existing subscription through Settings → Billing → Manage billing. Monthly prices are shown on this page; annual billing is also available during plan selection. Review the billing interval, total and trial terms in checkout before subscribing.